COVID-19 UPDATE: TELEHEALTH ONLY, OFFICE CLOSED
Due to the CDC recommendations, we are physically closing our office from March 29th through April 4th. We plan to reopen the office on April 6th but will provide guidance as time gets closer.
Based on the recent guidance by Governor Hogan, we are asking all patients to attend their appointments via telehealth until instructed otherwise. Our admin staff has previously sent instructions on this modality. We are taking the initiative to schedule virtual appointments and ask that you look out for an email with a zoom link from admin@ecpsyciatry.com. This will be required to attend a virtual visit. If your therapist is using a different telehealth modality, she will let you know prior to the scheduled visit. Our admin staff can answer any questions you may have about this process and facilitate making all appointments. In the event you feel as though an in person appointment is necessary, the medication management providers (Dr Mattai and Kimberly Lim) can see you for a face to face visit. However, we would like to limit this as much as possible.
Our office remains open and can handle all requests for appointments/medication refills/etc. We will have an administrative staff member on site everyday to assist with such issues--so please call the office if you need any assistance Thank you for your patience and flexibility as we all navigate this issue.
Andy Mattai M.D.
Due to the CDC recommendations, we are physically closing our office from March 29th through April 4th. We plan to reopen the office on April 6th but will provide guidance as time gets closer.
Based on the recent guidance by Governor Hogan, we are asking all patients to attend their appointments via telehealth until instructed otherwise. Our admin staff has previously sent instructions on this modality. We are taking the initiative to schedule virtual appointments and ask that you look out for an email with a zoom link from admin@ecpsyciatry.com. This will be required to attend a virtual visit. If your therapist is using a different telehealth modality, she will let you know prior to the scheduled visit. Our admin staff can answer any questions you may have about this process and facilitate making all appointments. In the event you feel as though an in person appointment is necessary, the medication management providers (Dr Mattai and Kimberly Lim) can see you for a face to face visit. However, we would like to limit this as much as possible.
Our office remains open and can handle all requests for appointments/medication refills/etc. We will have an administrative staff member on site everyday to assist with such issues--so please call the office if you need any assistance Thank you for your patience and flexibility as we all navigate this issue.
Andy Mattai M.D.
COVID-19 UPDATE: TELEHEALTH ONLY, OFFICE CLOSED
Due to the CDC recommendations, we are physically closing our office from March 23rd through March 29th. We plan to reopen the office on March 30th but will provide guidance as time gets closer.
All scheduled appointments will be converted to teletherapy via ZOOM. You will receive an email with a link to enter the teletherapy meeting. Instructions have been included below for your convenience. Our Admin staff will be working remotely and will have access to our email, website and will be checking voicemail 2x a day. We will also be able to process payments, assist with appointments, any questions or concerns for providers and refills.
If you have a Spravato appointment scheduled, we will reach out to reschedule that visit.
If needed, Dr Mattai can be reached at 443 574 6425 or amattai@ecpsychiatry.com for urgent clinical or medication related matters. However, if possible, we would ask you wait until the office formally reopens for routine matters.
Refill requests: All medication refill requests will need to be submitted via our online form
https://www.columbiapsychmd.com/request-a-refill.html
Please refrain from leaving voicemails for refill requests, if possible. Refills will be completed in 24-48 hours.
ZOOM teletherapy instructions are available below for your convenience
**If you have an appointment scheduled, please be on the lookout for the email invitation sent by our office. You will also need to complete the card on file form that was sent out yesterday (if you already have a card on file, this is not necessary.)
If you do not want to send card information via email, please complete the form with the last 4 digits of your card and call the office with the completed information this week. Our email is HIPAA compliant and all forms are deleted immediately after receiving.
All card fees will be waived for the next week.
Below are the instructions on how to Zoom Video Conference for Telehealth with Providers at Innovative Psychiatry.
1) Using your cell phone, download the free ZOOM app pictured below.
2) Right before your visit, your provider will be sending you an email invitation from the app that you will need to access from your phone.
3) After that, go into your email, click on the link to “join the call” and then follow the instructions to…
1. Allow camera access
2. Allow mic access
4) You will then be connected to your provider for your session and a receipt will be sent to you via email
Due to the CDC recommendations, we are physically closing our office from March 23rd through March 29th. We plan to reopen the office on March 30th but will provide guidance as time gets closer.
All scheduled appointments will be converted to teletherapy via ZOOM. You will receive an email with a link to enter the teletherapy meeting. Instructions have been included below for your convenience. Our Admin staff will be working remotely and will have access to our email, website and will be checking voicemail 2x a day. We will also be able to process payments, assist with appointments, any questions or concerns for providers and refills.
If you have a Spravato appointment scheduled, we will reach out to reschedule that visit.
If needed, Dr Mattai can be reached at 443 574 6425 or amattai@ecpsychiatry.com for urgent clinical or medication related matters. However, if possible, we would ask you wait until the office formally reopens for routine matters.
Refill requests: All medication refill requests will need to be submitted via our online form
https://www.columbiapsychmd.com/request-a-refill.html
Please refrain from leaving voicemails for refill requests, if possible. Refills will be completed in 24-48 hours.
ZOOM teletherapy instructions are available below for your convenience
**If you have an appointment scheduled, please be on the lookout for the email invitation sent by our office. You will also need to complete the card on file form that was sent out yesterday (if you already have a card on file, this is not necessary.)
If you do not want to send card information via email, please complete the form with the last 4 digits of your card and call the office with the completed information this week. Our email is HIPAA compliant and all forms are deleted immediately after receiving.
All card fees will be waived for the next week.
Below are the instructions on how to Zoom Video Conference for Telehealth with Providers at Innovative Psychiatry.
1) Using your cell phone, download the free ZOOM app pictured below.
2) Right before your visit, your provider will be sending you an email invitation from the app that you will need to access from your phone.
3) After that, go into your email, click on the link to “join the call” and then follow the instructions to…
1. Allow camera access
2. Allow mic access
4) You will then be connected to your provider for your session and a receipt will be sent to you via email