Testimonials

Liz provides a safe, nonjudgmental space where I can talk openly about anything. I appreciate her ability to ask thoughtful questions that guide me to new insights without ever feeling pressured or rushed.

excellent care provided. Genuinely cares about her clients and what is best. She listens well and helps come up with a plan that works. First psych professional to ever take my entire history and symptoms and make a proper diagnosis. I highly recommend her. Using the teletherapy app is easy and great for quick communication.

MS. Kutzera has been great offering numerous options and she listens to my concerns, taking those concerns into consideration with her recommendations and options. Seeing her really helped give me some hope for the future.

Dr. Toledo Carrion is an exceptional physician. From the moment I walked into the office, I felt seen and cared for. He has an excellent bedside manner. He is kind, patient, and reassuring. What stood out the most to me was how attentively he listened to my concerns without rushing or dismissing anything I said. He genuinely cares about his patients and wants to find the best possible solutions for their health and well-being. He took the time to explain everything clearly and made sure I felt comfortable with the treatment plan. I highly recommend Dr. Toledo-Carrion to anyone looking for a compassionate and knowledgeable healthcare provider.

Dr Mattai always remembers my history and background and asks the appropriate questions to assess my current situation. He has very livable suggestions to help Me adjust my life and organize my thoughts and emotions.

I appreciate the candidness,thorough discussion and not feeling rushed. .

Meeting with Kimberly was nice bu I had some communication issues like wether we were online or in person

He is extremely patient. I have always and continue to have productive sessions with the doctor.

Personable and warm - supportive and listens to understand

I haven't worked with Sara long, but it is apparent that she not only wants to treat patients, but she cares about their overall health and how the medication could potentially impact them. I'd definitely recommend her service to friends and family.

She's great

She is very kind and compassionate. A very caring person. I would hight recommend her

I’ve seen Madison for several sessions and she is extremely knowledgeable, supportive and the ideal mental health practitioner.

great care and great service. thanks

He was thorough and patient. I felt comfortable talking with him

Madison is very easy to talk to. She listens to my needs and makes adjustments to my treatment plan as needed.

Kimberly was very helpful, profession and flexible in working out a pharma policy plan for me.

Mrs Lim. Is very responsive and empathetic. In the course of 15 min she offers feedback and reviews my meds

Ms. Lim is far more personable than most psychiatrists and PMHNP

Dr. Mattai was very kind to give me his professional advice on a Family member of mine. This was years after myself having been his patient. I would consider him a friend as well.

Always a pleasure to see Kimberly. She is personable and really cares about her patients.

Dr. Lim has always been wonderful and helped me to find the best treatment available that works for me.

Sara is very thorough with her approach. She understands the medications and treatments and clearly explains them before prescribing. I felt heard and understood regarding my concerns and that my goals for the therapy were at the center of the process.

Dr. Lim took excellent care of me and helped me work through many questions of my next steps. Cannot recommend her enough!

:)

She is a very concerned and patient Person.

Very helpful

She’s great!

Amazing practitioner. My daughter looks forward to her appointments! She is very professional, knowledgeable and kind.

Most helpful and plesant

Responsive and listens.

Outstanding provider and a wealth of knowledge. I’ve seen other psychiatry professionals over the years and she is by far the most knowledgeable about medication, symptoms. etc. She has a very personable demeanor and I felt extremely comfortable talking to her. She is also extremely responsive in their online portal where you can message your provider. Highly recommend.

Passionate and professional mental health care.

Madison is genuinely interested in her patient's concerns. She keeps notes that help her stay on top of what we discussed in previous sessions, so we don't have to keep starting over. Madison fills prescription promptly. Her availability is usually a reasonable wait time. In the years that she has been my provider, I've never been disappointed.

Madison is the most caring and kind doctor I have ever seen!

Dr. Toledo was really nice and understanding! I felt heard and like he will really work with me to get better!

When I met with Madison she was very nice and I felt that she heard and understood everything I said super well.

Dr.Mattai, Christina and all the other employees at Innovative Psychiatry have offered me exceptional care. I have had a long history of severe negative side effects to psychiatric medication and was considering TMS as a treatment option. The staff at innovative psychiatry patiently explained the whole process of TMS. My children often accompany me to appointments and the staff are so kind and attentive to my children. It really is a great practice and I am happy to be a patient here

Great

Kimberly was willing to explore other medication options with me.

Great doc, wonderful bedside manner, and really heard my concerns.

Very attentive and follows great protocol to make the right choices.

One of the best psychiatrists I’ve talked to. She was very professional and caring rather than callous.

Always a good experience.

She was very attentive to my situation.

She is a great balance between a good listener and guidance, I easily trusted her and my mental health has improved exponentially. I'd recommend her!

Dr. Kutzera is amazing. I always feel heard, seen, and comfortable during my visits with her. She's helped find the right medicines and treatments for me, and my mental health has improved significantly since I became her patient.

Sara didnt seem rushed, focused on my needs. Positive and supportive.

Very knowledgeable and approachable. Dr. Toledo seemed very caring and professional as well.

Very approachable and easy to talk to in a session. She picked up on some things I hadn’t thought of and left me with a settled feeling that there were things I could do to improve my situation.

On time for meeting and answered my questions- such a pleasant demeanor- put me at ease right away. Would recommend him to others.

Dr. Mattai is very knowledgeable and caring. His advice and recommendations have helped me so much. Thank you Dr. Mattai.

Madison is the best med provider I have ever worked with. She is so friendly, understanding, and knowledgeable and she truly tries to get to know you to better understand how she can help. She helped me find the perfect balance of medications for my mental health and I can't thank her enough! Would 1000% refer her to anyone who needs support with mental health meds!

This was my first visit. She was very easy to talk to.

She is very kind and compassionate. Very thorough. Always comes up with helpful ideas.

It's always a pleasure talking to Ms. Lim.

Madison has been very helpful in guiding me along on my mental health journey. I look forward to continue working with her as I strive to attain my center.

Madison is kind, knowledgeable, and empathetic. She has an innate ability to work with adolescents. Madison explains the interactions between developmental features of adolescence, the brain, and stressors in our society in a reassuring and accessible manner. She provides relevant, practical strategies that leave her patients feeling better.

Madison is so easy to talk to and she shows genuine interest and care. I highly recommend her.

Great experience. The entire office is beyond inviting and always polite. Ms. Madison Kutzera, P.A. is highly tentative, comforting and makes herself available.

Madison is wonderful! She really listens to me, offers great suggestions, and has managed my medication perfectly. I always look foward to our sessions.

Madison is wonderful and meets all my expectations and then some. She has really changed my life for the better.

Ms. Lim is an excellent provider for anyone seeking medication management.

Ms. Lim is extremely professional and attentive. Would recommend her 10 times out of 10.

Great listener and a great communicator. I would highly recommend.

Ms. Lim is extremely well informed, patient, understanding, helpful. I couldn’t ask for anything better, but I wish her company accepted Medicare. I already pay a lot in Medicare premiums and since I fall right about at the poverty income line, additional medical charges are a real hardship. Refusing to accept Medicare seems unpatriotic to me.

Always great!

Madison has established a very good rapport with my son, my husband and me. We know that she has what’s best for my son at the forefront of her practice and we came come to trust and truly appreciate her judgement. She took the time to understand our son and has developed a very special relationship with him. He feels safe, understood, and well cared for by her. As parents, that’s priceless. She has been very accommodating with her schedule, fitting us in on short notice when needed, and we are grateful that she genuinely cares. I’ve recommended her to at least 2 other families and can’t say enough about how happy we are to have found her.

Was able to get immediate needs met and able to follow up on issues.

Ms. Kutzera is very attentive and caring. She has been extremely informative and has helped navigate various possibilities for the most effective way to manage my medication.

Thank you!

Madison makes me feel really comfortable while remaining professional.

Personal and professional

Madison really helped me to understand everything she was saying and took the time to get to know me as a person.

Great provider. Always knowledgeable, informative, and supportive.

Amazing!

I had a great experience with Ms. Madison Kutzera, P.A. she is very thorough during my visits with her, especially in the short amount of time the appointment is for. I have felt better than I have in the past 4-5 years just after my first appointment with her. I am very thankful for the care that I am receiving at Innovative Psychiatry.

Ms. Lim is a great provider. Very thoughtful and accommodating! I definitely recommend her services!

Madison is phenomenal. She is easy to talk to and really takes the time to make sure you are getting what you need. I highly recommend her!

Kim ;

Kind, patient, very easy to work with.

Great experience! Very patient doctor and addresses all concerns and questions in a timely manner.

Excellent.

I started seeing Madison end of last year. From the first visit, I felt comfortable sharing what I was going through with her. She’s a very good listener. I thought I was just having a conversation with her, but later on I realized she was taking notes and then should we remind of things I had said to her in past. That made me realize, she cares. Which is very important for someone who can’t and won’t share important things in their life. I highly recommend Madison, she’s great.

The staff is caring and professional. I received excellent care and the results were amazing. I appreciate the time and dedication of the staff especially my PT Lisa.

Madison Kutzera is the best psychiatrist I have ever had. She is interested in getting to know her patients and establishes trusting connections in order to create the best plan of care. She is knowledgeable and skilled in diagnosing/treating mental and emotional disorders. She is very responsive and attentive to concerns that may arise during treatment. I highly recommend her to anyone looking for a psychiatrist. She is seriously one of a kind!!

Always good!

Dr. Mattai is an understanding and very thoughtful professional. His guidance had been significant to my mental health.

Madison is insightful, kind and caring. I find her easy to talk to and she is very responsive when I’ve needed to contact her outside of a scheduled appointment. In short, she is amazing.

It was accommodating and helpful

I'm so thankful for Kim and how accommodating and understanding she is! She is truly the first provider I've had that demonstrates true empathy, collaborates about treatment, and makes me feel supported and confident with her knowledge. Amazing.

Always great

Dr. Lim is a very caring and helpful physician. Highly recommend.

Ms. Lim is thorough, engaging, professional and knowledgeable. Kudos, Ms. Lim!

Madison has been very helpful and approachable. My daughter feels comfortable with her and is able to fully communicate her needs to Madison.

Dr Mattai is great. Takes time with his patients and asks all the right questions to be sure you are on track

I have seen Dr. Mattai for several years. He is very professional, caring, knowledgeable, and responsive. He is always on time for appointment and gives excellent advice. I highly recommend and trust him as my doctor. His staff is also unsurpassed. Great practice!

Great experience with KL. Have been seeing her for maintenance appointments on zoom since my first doctor retired. Office staff is friendly and helpful.

I love talking to Dr. Lim. She is so supportive and always has a smile.

Kim is awesome.... She listens to my concerns and we are a team....I appreciate that I have a say in my medications...I'm not just prescribed another med...being a nurse myself, that is important... She's always available... The office staff is also amazing.

Kimberly was wonderful during our initial appointment

Everything is amazing besides getting my app set up, which isn’t the practices fault

Efficient and helpful.

Incredibly attentive and empathetic

Ms. Lim took the time to ask me a lot of questions and make sure that my current meds were still appropriate for me.

Always good

Madison is extremely personable and down-to-earth. I’m thankful for how patient and understanding she is about any questions and concerns I ever have. I’m also very thankful for the front desk support; they are so helpful and always kind.

It’s always been good and i always get my questions answered

Experience was great.

Kim is always very engaged and patient.

Madison has changed my life, I feel like I can rely on her services and I can concur things I never thought I could.

Madison is empathetic, available, and knowledgeable. We’re so glad to have found her.

Best psychiatric help I've ever received.

Kimberly was vry helpful and listened to my concerns.

very kind and compassionate

Ms. Kutzera is professional, compassionate & a pleasure to work with.

Kimberly really listens and understands my needs. With her help and the right medications, I am doing better than I was. I am grateful.

Dr. Mattai and his staff are outstanding in all regards. With Dr. Mattai’s guidance my life has been significantly improved and healthy.

It was helpful

Good

Staff is very friendly. I enjoy my talks with Janae. She helps my time go by with TMS.

Productive follow up appointment to review current medications.

Always a positive experience! During each meeting he asks pertinent questions as per my history with him, and I highly value his suggestions regarding medication.

Friendly and informative

My experiences with Madison has been excellent. She is very is easy to talk to and communicates well. We've gone over different options clearly and easily and she's been a pleasure every step of the way!!

Awesome

I love talking to Madison. I feel light emotionally and I feel I have progressed after every session

Ms Kim is friendly and nice. She has provided the help I’ve needed.

Great. Very understanding and engaged.

Everything has been great.

Good experience with Ms. Kutzera thus far!

It’s always been great to talk with Kim. She is so kind and thoughtful.

thank you

Madison was extremely helpful in assessing my needs, and helping determine the best course of treatment. Quite friendly, and very helpful in answering any and all questions as well.

Prompt appointment; great service by front desk

Ms. Kutzera was very helpful. She confirmed my prescription and provided a recommendation and information on some issues I had been researching without much success on my own. Much appreciated.

Dr. M was quick to complete my FMLA paperwork and send it.

I love dr. lim! She has helped me so much over the years and is always willing to try out something to see if it works. She’s very knowledgeable about medications and how to manage symptoms.

Great appointment as always

Madison listens and respects my own experiences and opinions and is very knowledgeable.

Madison is easy to talk to and pays attention to the details. I can tell she truly cares about me.

Excellent experience. Every time I interact with Madison I feel comfortable and heard. Thank you for all the help.

Ms Lim is a caring person, who truly does her best to help patient. I remember her genuinely happy smile when I told her that I feel much better. She considers patient's opinions about treatment. Even though there is a time limit for each visit, I DON'T feel like a "client" who needs to be asked some protocol questions and given prescriptions in order to move to the next one. Customer service is GREAT, they are always very pleasant and helpful.

SAME AS USUAL

The staff and doctors are professional, responsive and care about you and your health! I highly recommend them.

Ms. Kimberly Lim is a professional and empathetic clinician. She has been responsible for my medication management for many years and would recommend her to anyone seeking routine care for chronic mental health issues.

Ms. Kim is consistently patient and genuinely cares about my progress and how I’m feeling. I honestly look forward to our sessions.

Listened to me, took time with me, and respected me. Felt she was really interested in helping me.

Dr. Lim is extremely approachable and kind and every session is always a pleasant experience. She listens to all your concerns and really helps get you on the right treatment.

Ms Lim was very good at listening to my symptoms and adjusting my meds to get me relief from anxiety and depression. Highly recommend her to anyone needing help.

Ms. Lim is an exceptional provider, and I love that I found her.

Dr Mattai strives to know a little more about me every time we meet,, with his help I am maintaining in many areas in which I had deep difficulties in the past

Ms Lim has been responsive about calling in meds. She is very pleasant to talk to

Madison is very good at listening to your concerns. I felt heard and understood. I appreciate all your help!!

Always very nice and courteous during appointments

She spends time with her patients discussing the best course of action and making sure it is something you are comfortable with. She also spends time talking with patients to make sure they are doing ok and if there is stuff going on in their lives that may have an impact. When you are with her she makes you feel like you are her only client, I couldn't recommend her more highly, she is fantastic.

Great experience

Very professional and yet understanding as well….

Ms. Kimberly Lim is very professional, and always takes the time to truly listen to my concerns. Having been to quite a number of psychiatrists since I was a teenager, she certainly stands out for her caring nature, competence, and expertise.

Respectful, Personable, No stress experience. The only care provider I would use.

Very happy with experience.

Madison is very kind

Very nice and caring.

Dr. Kim has helped me a lot and is very kind. That makes her very easy to talk to which is nice and helpful.

Madison is great. I felt heard and validated.

Extremely responsive and knowledgeable

Kim was very helpful and professional.

Madison Kutzera is a great provider who has always made me feel comfortable and welcome!

I found Madison to be a good listener and eager to tailor my treatment to my needs.

PA Kutzera was great. Professional, friendly, engaging, clear, and explanatory. The practice’s onboarding processes (scheduling, paperwork, and communication) need improvement.

Have have been Seeing Dr. Mattai and his Staff for a few years now, and in early 2022 suffered major Depression. Doctor Mattai suggested TMS. I have to say his team was great ! Through all the daily sessions of TMS, I was made to feel comfortable and the TMS in association will Dr. Mattai and his team were successful in reducing my depression and I am feeling so much better. Thank you. I also want to say to anyone considering TMS, It is painless and in my experience effective. If you are struggling with Depression certainly consider it. No need to suffer. John

Great practice of clinically sound and caring providers.

Good experience

Stellar

Madison has a very engaging and calm demeanor that encourages me to discuss things more freely when I'm typically a reserved person. She is very good at explaining everything she does and making sure I understand the processes. When I originally requested this service, I was in a very poor state and Madison has helped me find the stability I was looking for.

Great! She is so kind and attentive, really great about scheduling, especially with a college student’s schedule.

Punctual, detailed, and caring provider!

Everything is going well with my daughter, she really likes her.

Very helpful, extremely attentive and caring. I’ve recommended Dr. Kim and this office to my close friends and family.

Ms. Lim asks questions and listens intently to my concerns. She offers suggestions to help and makes sure all my needs are met during our appointments. I feel comfortable sharing my thoughts with her.

Great experience overall and really patient friendly and makes sure you’re understood

Kimberly is timely and responsive. Very happy as her patient.

Ms. Lim is a pleasure to talk with and very professional.

Madison is very helpful and listens to my experiences

Ms. Lim is always a pleasure.

Very concerned and efficient

Madison is extremely responsive, knowledgeable and demonstrates through active listening and being adaptive in her treatment recommendations that she truly cares about my teenage son and his well-being.

Everyone is really nice. :) Dr. Mattai is really cool. He is knowledgeable and honest about medication and treatment options. He work with you in finding the right medication and treatment. He's been proactive, resourceful and really helpful with my treatment plan. I definitely feel better with his help!

Love Dr Mattai!

first appointment with Madison and it went well.

I liked doing zoom and I will get someone to help so you can see me.

Ms. Lim is very patient, understanding and wants the best for me.

Ms. Lim was prompt and efficient.

Madison is very caring and effective with her treatment plans. She connects with my son like no one else has.

It was good

Easy to talk to and easy to get an appointment.

Listened to all of my concerns and was very thorough, understanding and compassionate.

Madison's empathy, kindness and willingness to listen makes me so comfortable. She has become and important part of my mental health and wellness team. She also has a wonderful sense of humor and incredible insight.

Good provider

Knowledgeable, patient and invested

Been able to address my issues and listen to my concerns.

Kim was very welcoming and made me feel at ease. She took a thorough history. I feel very comfortable with her. Also the front office staff were very friendly and helpful.

Great experience! She made me feel comfortable and heard.

.

Madison listened intently to my needs and made me feel heard. She evaluated me thoroughly to make sure the medication she prescribed me would be appropriate and I appreciate that she did not rush to find me a prescription.

Had a good follow up appointment :)

Wonderful NP is so many ways. Compassionate, kind, supportive, helpful…simply superb. Love Kim and how helpful and wonderful she’s been!

She is very professional and knowledgeable

Great!

Ms. Lim is very attentive and listens to my issues. I feel so much healthier after working with her for the last year. I highly recommend.

Kim was very thorough and friendly!

Great !!! Ms. Kimberly Lin is very easy to work with. Very knowledgeable and up to speed with everything in relation to the field she practices in.

Ms. Lim has worked really hard to find me the right med combos and its really paying off. Finding the right medications for me is doing wonders for my mental health. I'm glad she has been patient with through out my journey.

Excellent

Seeing Ms. Kim Lim has 100% changed my life for the better. I am so grateful I reached out to her to improve my quality of life!

I had a very good first meeting with Ms. Kim. She was very knowledgeable, understanding and approachable. Her bedside manner was excellent and so I felt very at ease during our initial interaction. She was very thorough and explained clearly my diagnoses, recommendations/suggestions and medications appropriate to my specific needs. Looking forward to a more positive experience with her throughout my care in this practice.

Dr. Mattai and his staff have been extremely helpful to me on several issues and I appreciate his insight and professionalism.

Kim, was a big help in asssiting me with my issues this week.

She is a great listener and I always feel comfortable talking to her. She has helped me a lot with my issues since seeing her for the first time. I would recommend her to anyone.

Good listener, considers all options, works with me to determine best course of action, make sure that I’m feeling good about the plan before I leave the office. All of my questions are always answered thoroughly without judgment.

Medication management

Very kind and compassionate. Are made a difficult visit feel manageable. I would highly recommend her to anyone.

Dr Kutzera really takes the time to examine your mental health from every angle. She listens extremely well and is very knowledgeable and personable. I would recommend her to anyone looking for a psychiatrist

Love her! Very nice and knowledgeable, good listener!

Thorough, thoughtful, and caring. Thank you for taking the time to listen.

Good communication with provider and staff. Booking appointments is quick and easy. Availability is usually pretty good compared to average psychiatric wait-times. They offer GeneSight testing which is interesting. Would recommend this place to others.

Very thorough examination.

:)

I’ve only had excellent experiences. Kim listens to my concerns, asks appropriate questions, has a kind demeanor/non-judgmental, And has helped me so much with my anxiety and inability to sleep. I feel so much better since starting my appointments with Kim.

Excellent!

Great experience always!!

quick, helpful, productive

She is bery kind and compassionate

Very kind and understanding and great professionalism...

Provides excellent and caring healthcare services.

Very caring and took the time to explain process in details

She was easy to connect to and I appreciate her logical method of questions. Even just at intake i feel comfortable

Dr. Kutzera was proactively helpful and accomatading with my treatment plan

Good Experience

.

Always very attentive and easy to communicate with

Great professional always willing to listen to concerns and address them promptly

Ms Kimberly Lim, PMHNP (Kim) is professional, knowledgeable, and kind. After my provider retired and, upon his recommendation, I found Innovative Psychiatry, and Kim. At the time of my providers retirement, I was considering reducing my meds. Kim is now guiding me through this process and I am appreciating her careful guidance.

Ms. Lim was professional, friendly and thorough. It was a positive experience; I feel quite comfortable with Ms. Lim as my healthcare provider.

Knowledgeable, kind and considerate. I have been with Ms. Kimberly for a few years and she is amazing.

Madison is great! I really appreciate her approach to intakes.

Ms Lim is very professional, knowledgeable and responsive. I would recommend this practice.

Kimberly is truly an angel who saved me in one of my darkest times. She’s always upbeat, listens to what’s going on, and always willing to try new approaches to get you feeling your best. Highly recommend her!

I'm getting a lot out of our sessions and I look forward to them.

Ms. Lim has always been a wonderful, professional doctor who takes time to listen to my issues, and recommends the best care that is right for me.

I feel that Dr. Mattai is a good listener, knowledgeable, and takes your needs and goals into consideration in his decisions.

3 month update visit. Felt rushed a bit.

Competent and caring! I appreciate the care I’ve received from Innovative Psychiatry.

Mrs Rosanova was very helpful, and honest

Dr.Mattai is the best!